Anonymous guest reporting
Unlimited QR placards per location, printed from the app. Guests scan with the phone camera, describe the problem, add a photo if they want and stay anonymous.
Anonymous guest reporting in detailFeatures
Each area exists because it removes a specific piece of daily friction: a guest who cannot find a manager, an inspection nobody logged, a duty manager who was never told, a complaint that went to a review site instead of to you. Every one has its own page with the detail, and how it lands in hotels, restaurants, apartments, gyms, self-storage, fuel and convenience sites and retail chains.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.
Unlimited QR placards per location, printed from the app. Guests scan with the phone camera, describe the problem, add a photo if they want and stay anonymous.
Anonymous guest reporting in detailReceived, being looked at, resolved. The guest follows their own report without an account and without leaving a name.
Guest trace link in detailOne-tap visit scoring per location, with standard NPS banding and every score shown with the number of ratings behind it.
Location NPS and visit scores in detailReport placards for every place that needs one, a visit rating card for the way out, codes down to a single fixture, your own artwork and your mark in the QR code — and codes an admin can rotate.
Placards and your own design in detailYour own discount codes, handed to guests when they file a report, when it is resolved or after they rate the visit — never invented by Foyer, never tied to a score.
Thank-you codes in detailEvery report becomes a worked case: queue by location, notes with photos, case age, notifications and a Monday digest for admins.
Case queue and dispatch in detailAI triage sends clear-cut reports on the second they arrive and folds plain repeats into the open job. Unsure reports wait for review, or get a closer look first with Two-step.
AI triage: One-step and Two-step in detailFire, health, food and facility checks per site with records, due dates and PDF exports for when an inspector asks.
Inspections and compliance in detailCompare sites on volume, response time and repeat issues, so you can see which location needs attention this week.
Multi-location rollups in detailFile each supplier's bill against the location and issue type it paid for, with an optional AI read a person confirms, a duplicate check, who to call, spend totals and exports.
Invoices and spend in detailAnnouncements each person confirms with Got it, guides the AI assistant answers from, and Ask on a case, with the case saying who it is waiting on.
Team communication in detailAccount admins, admins, general managers and maintenance each see their own scope. Two-step verification, Face ID sign-in and a security event log included.
Roles and access control in detailBackups you can download any time, detailed reports as PDF, any report list as a spreadsheet, plus a read-only AI assistant connection.
Your data, exportable in detailInstallable to a home screen straight from the browser, with your logo on the guest form and your brand color as a theme.
Any phone, installs like an app in detailA Model Context Protocol server with read-only tools, connected once over OAuth and scoped to the signed-in account.
AI assistant integration in detailFoyer turns a guest walking past a QR placard into a case somebody works. Guests scan a location-specific placard to report a problem anonymously — no app and no account — and the report arrives already tagged with the site and the area. From there it is a worked case with notes, photos, status and a full history, alongside inspection records, a location NPS built from what guests said, role-scoped access and self-serve exports.
No. A guest scans the placard with the phone camera, fills in a short form and is done in about thirty seconds. Nothing is installed, no sign-in is required, and no name is asked for — a guest can choose to leave an email address for one message when it's resolved, which your team never sees.
AI triage reads each report as it arrives and sends the ones it is very sure are genuine straight to the right people. With One-step, the default, anything unsure waits in review; with Two-step the AI Reviewer Agent takes a closer look first. Emergencies always stay in review.
Hotels, restaurants, apartment communities, gyms, self-storage, fuel and convenience sites and retail chains — anywhere guests walk in and something can go wrong on the floor.
See what it costs on the pricing page, or read how it lands in your kind of venue.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.