Anonymous guest reporting
Unlimited QR placards per location, printed from the app. Guests scan with the phone camera, describe the problem, add a photo if they want and stay anonymous.
Anonymous guest reporting in detailFeatures
Each area exists because it removes a specific piece of daily friction: a guest who cannot find a manager, an inspection nobody logged, a duty manager who was never told, a complaint that went to a review site instead of to you. Every one has its own page with the detail, and how it lands in hotels, restaurants, apartments, gyms, self-storage, fuel and convenience sites and retail chains.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.
Unlimited QR placards per location, printed from the app. Guests scan with the phone camera, describe the problem, add a photo if they want and stay anonymous.
Anonymous guest reporting in detailReceived, being looked at, resolved. The guest follows their own report without an account and without leaving a name.
Guest trace link in detailOne-tap visit scoring per location, with standard NPS banding and a response floor before a score is shown.
Location NPS and visit scores in detailEvery report becomes a worked case: queue by location, assignment, notes with photos, overdue warnings, notifications and a Monday digest for owners.
Case queue and dispatch in detailThe Reviewer Agent filters junk and duplicates and proposes the owner for a human to confirm. Switch on Instant AI Triage and validated reports dispatch the second they arrive.
AI Reviewer Agent and Instant AI Triage in detailFire, health, food and facility checks per site with records, due dates and PDF exports for when an inspector asks.
Inspections and compliance in detailCompare sites on volume, response time and repeat issues, so you can see which location needs attention this week.
Multi-location rollups in detailOwners, admins, general managers, maintenance and front-of-house each see their own scope. Two-step verification, Face ID sign-in and a security event log included.
Roles and access control in detailBackups you can download yourself, detailed reports as PDF, any report list as a spreadsheet, plus a read-only AI assistant connection.
Your data, exportable in detailInstallable to a home screen straight from the browser, works offline and wears your own logo and colours.
Any phone, installs like an app in detailA Model Context Protocol server with read-only tools, connected once over OAuth and scoped to the signed-in account.
AI assistant integration in detailFoyer turns a guest walking past a QR placard into a case somebody works. Guests scan a location-specific placard to report a problem anonymously — no app and no account — and the report arrives already tagged with the site and the area. From there it is a worked case with assignment, notes, due dates and a full history, alongside inspection records, a location NPS built from what guests said, role-scoped access and self-serve exports.
No. A guest scans the placard with the phone camera, fills in a short form and is done in about thirty seconds. Nothing is installed, no sign-in is required, and no guest identity is stored.
By default the AI Reviewer Agent scores and tags each report and a person confirms before it is dispatched. Turn on Instant AI Triage mode and validated reports go straight to the right role on shift, with emergencies and uncertain cases still held for a human.
Hotels, restaurants, apartment communities, gyms, self-storage, fuel and convenience sites and retail chains — anywhere guests walk in and something can go wrong on the floor.
See what it costs on the pricing page, or read how it lands in your kind of venue.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.