Guest experience · Placards and your own design
Placards print from Foyer on your own printer, or as a PDF for a print shop — there is no hardware to buy. Each report code opens the right form for the place it hangs in, the visit rating card by the exit asks how the visit went, and a guest needs no app and no account for either.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.
Included on every Foyer plan · 30-day money-back guarantee
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What the guest sees — report form and status updates only
How it works
Every place you set up with a code gets a report placard — restrooms, the entrance, the dining room, the pumps, whatever your locations have — and each kind of place can ask its own list of issue types.
A hotel's guest rooms or a facility's storage units can each carry their own code, and a restroom can be divided into what is in it — three stalls, three sinks — so a scan says exactly which one, and each keeps its own history.
Every location also gets a visit rating placard for the way out: one tap on a 0 to 10 scale, anonymous, with no comment box.
The placards page prints Issue reporting and Sentiment apart, because a sheet of cards that all look alike is a sheet somebody mounts in the wrong place.
What you get
Upload a PNG or JPEG the shape of the paper — A4, A5, A6, US Letter, Half Letter, 5 × 7 or 4 × 6 in — for report or visit rating placards, for every location or just one. Drag the code where it goes, add the place's name or not, and each placard prints on a page of its own.
Put your own mark in the middle of every QR code: a PNG, JPEG or WebP, squared and shrunk before it is sent. SVG is refused. Your logo goes at the top of the guest form and of our placard card, and “Powered by Foyer” stays on the guest form.
Every code is a random token rather than a room number, so one code cannot be worked out from another. An admin can rotate a report placard's code from under its card, and the old code stops working the moment the button is pressed.
Only your artwork is stored; each code goes on when the page is printed, so rotating a code or adding a restroom just works. Where several designs fit, the most particular one is used, and a location's own design beats the one for every location.
In your kind of venue
Each guest room can carry its own code, so a report arrives saying which room without the guest typing a number.
The order counter, drive-thru and patio can each ask their own list of issue types, so a drive-thru scan is about orders and waiting rather than the restroom.
The laundry room, elevators and mail room can each have a placard, so a resident reports the machine or the door in front of them.
A restroom divided into stalls and sinks says which one is broken, and the visit card by the exit asks members how the visit went.
Each storage unit's door can carry its own code, so a report about a stuck latch names the unit.
The pumps, the car wash and the air and vacuum can each have a placard with questions that fit them, apart from the restroom card.
One design for every store, or a store's own, prints with each place's code added at print time.
Read the full write-up for your industry.
Questions
No. Placards print from Foyer on any printer, and placards on your own design print one to a page, ready to save as a PDF a print shop can print as it is. Guests scan with the phone camera; there is no app to install and no account to make.
An admin presses Rotate QR code under that report placard's card. The old code stops working at once, before the new card is even printed, and the new one prints from the same page.
Yes. The account admin uploads your artwork as a PNG or JPEG the shape of the paper, chooses which placards and which locations it is for, and places the code and the place's name on it. Each placard still gets its own code at print time, so rotating a code or adding a place just works.
No. Your logo replaces the Foyer mark at the top of the guest form, and your own mark can sit in the middle of every QR code, but the “Powered by Foyer” line stays on the guest form. It is not a setting.
Admins print for every location, and a general manager prints the placards for their own locations. Rotating a code is for an admin alone, because it switches off the placard already on the wall.
Guest experience
Unlimited QR placards per location, printed from the app. Guests scan with the phone camera, describe the problem, add a photo if they want and stay anonymous.
Guest experience
Received, being looked at, resolved. The guest follows their own report without an account and without leaving a name.
Guest experience
One-tap visit scoring per location, with standard NPS banding and every score shown with the number of ratings behind it.
Guest experience
Your own discount codes, handed to guests when they file a report, when it is resolved or after they rate the visit — never invented by Foyer, never tied to a score.
See what it costs on the pricing page, or go back to all features.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.