About Foyer
Maximilian Allen
Founder, CineScope LLC
Connect on LinkedInI have spent 15 years in guest-facing venue operations, starting behind a counter and working my way up to a director-level role over multiple sites. I have seen guest problems from the floor as a staff member, and later across a whole portfolio from the head office. The pattern never changed: complaints reach the wrong person, and nobody can prove a fix ever happened or when. "Has anyone told you this is happening?" Nope. Too many ruined visits that would have been caught if there had been a tool that surfaced problems while the guest was still in the building. So I built Foyer: guest feedback with your own QR placards. The guest scans anonymously — no account, no download — the report is routed to whoever can actually fix it, and a case trail shows it closed. The guest can follow their own report all the way to resolution.
Foyer keeps the guest side simple. No guest accounts, no app download, no name asked for. A guest scans, types what is wrong, and gets a link that tracks the case from received to resolved. A guest who wants to hear back can leave an email address for one message when it is fixed. Your team gets the dispatch, the history and the compliance record.
Every plan carries unlimited users, unlimited placards and a 30-day money-back guarantee. If resolved cases don't exceed last month in 30 days, you get a full refund.
Foyer is built and run by CineScope LLC, the same team behind our purpose-built product for movie theatre circuits. Foyer is the version for every other kind of guest-facing venue: hotels, restaurants, apartments, gyms, self-storage, fuel and convenience, and retail.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.