The platform · Roles and access control

Everybody sees their own scope, and nothing else.

A maintenance engineer does not need the estate's score history, and a general manager does not need another region's cases. Foyer scopes access by role and by location, with two-step verification, Face ID sign-in and a security event log included rather than sold as an enterprise tier.

Book a demo

A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.

Included on every Foyer plan · 30-day money-back guarantee

Foyer
HomeCase monitorLocation infoActive users
DD

Admins

3 accounts+ Add admin account
AR

Ada Reyes

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GE

Grace Emeka

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MK

Mina Kapoor

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General Managers

25 accounts+ Add GM account
AV

Aled Vaughan

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AD

Amara Diallo

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BA

Ben Achterberg

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CF

Callum Frost

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DN

Dina Novak

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EP

Elias Price

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FT

Farah Tran

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HB

Hugo Bennett

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IK

Iris Kim

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JC

Jules Carter

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LN

Lena Navarro

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MO

Mason Osei

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NS

Nora Singh

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OC

Owen Clarke

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PR

Priya Rao

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QS

Quinn Shaw

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RK

Rafael King

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SA

Sofia Alvarez

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TJ

Theo James

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UV

Uma Verma

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VT

Vera Thomas

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WY

Wesley Young

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XB

Ximena Brooks

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YN

Yara Ndlovu

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ZM

Zane Miller

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Unlimited accounts — everyone sees only the locations and issue types tied to their job.

Who can see what, per site and per role

How it works

From the moment it happens to the moment it is fixed

  1. 1

    Pick the role

    Owner, admin, general manager, maintenance, front-of-house. Each role sees the queue, records and reports its job requires.

  2. 2

    Scope it to locations

    A general manager gets their site, a regional manager their region, an owner the estate.

  3. 3

    Secure the sign-in

    Two-step verification and Face ID sign-in on the phone, so a shared floor device is not a shared account.

  4. 4

    Keep the record

    A security event log shows sign-ins, permission changes and exports, so access is answerable.

What you get

Roles and access control, in detail

Unlimited users

Pricing is per location, not per seat, so nobody is left off the system to save money — which is how information ends up back in a group chat.

Support access is a switch

Vendor support can only see your data when you turn it on, and the log shows when it was used.

Joiners and leavers

Access is granted and revoked centrally, and the case history stays behind when somebody leaves.

In your kind of venue

What this looks like where you work

Hotels and resorts

Housekeeping, engineering, front desk and the owner each get their own view of the same property.

Restaurants and multi-unit food

Shift managers see their site; the franchise owner sees every site.

Apartments and multifamily

On-site staff, maintenance contractors and asset managers get separate scopes.

Gyms and fitness studios

Club staff, equipment technicians and regional managers each see their own layer.

Self-storage

Regional managers cover many unstaffed sites without one login being shared around.

Gas and convenience

Site staff, area managers and the operator each get the scope they need on a phone.

Retail and multi-store chains

Store, district and head office layers with exports limited by role.

Read the full write-up for your industry.

Questions

What operators ask about roles and access control

Do we pay per user?

No. Users and admins are unlimited; pricing is per location.

Is two-step verification extra?

No. Two-step verification, Face ID sign-in and the security event log are included.

Can a contractor be given limited access?

Yes. Scope them to the locations and the role they need and nothing else.

Next

Guest experience

Anonymous guest reporting

Unlimited QR placards per location, printed from the app. Guests scan with the phone camera, describe the problem, add a photo if they want and stay anonymous.

Guest experience

Guest trace link

Received, being looked at, resolved. The guest follows their own report without an account and without leaving a name.

Guest experience

Location NPS and visit scores

One-tap visit scoring per location, with standard NPS banding and a response floor before a score is shown.

Running the operation

Case queue and dispatch

Every report becomes a worked case: queue by location, assignment, notes with photos, overdue warnings, notifications and a Monday digest for owners.

See what it costs on the pricing page, or go back to all features.

Book a demo

A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.