Regional and brand views
Roll up by region, brand or whatever grouping matches how you actually manage, not just one flat list.
Running the operation · Multi-location rollups
Which location needs you this week.
One site's problems are a to-do list. Twenty sites' problems are a pattern. Foyer rolls the estate up on the numbers that decide where you spend your Monday: volume per site, how fast reports get answered, what keeps coming back and which score is sliding.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.
Included on every Foyer plan · 30-day money-back guarantee
Operator dashboard (staff only) — sites, cases and reporting
How it works
From the moment it happens to the moment it is fixed
- 1
Volume per location, normalised
Raw counts flatter small sites and punish busy ones, so volume is shown per location alongside its own history rather than as a naked league table.
- 2
Response and resolution time
How long a report waits before somebody owns it, and how long until it is closed — the two numbers guests actually feel.
- 3
Repeat issues
The same area or the same fault appearing month after month, which is usually a capital problem being paid for in complaints.
- 4
Score by site
Where the score is moving, next to the cases explaining why.
What you get
Multi-location rollups, in detail
The weekly digest for owners
The Monday email carries the same picture, so nobody needs to log in to know which site slipped.
Exportable
Any list becomes a spreadsheet and any detail view a PDF, for the board pack or the franchise review.
In your kind of venue
What this looks like where you work
Hotels and resorts
Compare properties on response time and see which house is quietly generating the complaints.
Restaurants and multi-unit food
Rank sites on repeat issues and find the kitchen with a recurring equipment problem.
Apartments and multifamily
See which community's common areas generate the most resident reports before renewal season.
Gyms and fitness studios
Spot the club whose equipment faults keep returning and fix the cause, not the ticket.
Self-storage
Prioritise site visits by what the reports say instead of by driving distance.
Gas and convenience
Compare forecourts on restroom and pump complaints, the two that cost repeat custom.
Retail and multi-store chains
Give head office a store ranking built from guest reports rather than mystery shopper visits.
Read the full write-up for your industry.
Questions
What operators ask about multi-location rollups
Does this work with one location?
Yes — you get the same trends over time. The comparison views become useful from the second site onwards.
Can regional managers see only their sites?
Yes. Access is scoped by role and location, so a regional view stops at that region.
Can we get the raw numbers?
Any report list exports as a spreadsheet, and detail views export as PDF.
Next
Guest experience
Anonymous guest reporting
Unlimited QR placards per location, printed from the app. Guests scan with the phone camera, describe the problem, add a photo if they want and stay anonymous.
Guest experience
Guest trace link
Received, being looked at, resolved. The guest follows their own report without an account and without leaving a name.
Guest experience
Location NPS and visit scores
One-tap visit scoring per location, with standard NPS banding and a response floor before a score is shown.
Running the operation
Case queue and dispatch
Every report becomes a worked case: queue by location, assignment, notes with photos, overdue warnings, notifications and a Monday digest for owners.
See what it costs on the pricing page, or go back to all features.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.